Welcome to Tableau Atelier. This website is owned and operated by Choops Sdn. Bhd. Throughout these Terms, "Tableau Atelier", "we", "our", and "us" refer to Choops Sdn. Bhd.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree, please discontinue use of the website.

1. Use of Our Website

You agree to use this website only for lawful purposes. You must not misuse our website, interfere with its operation, upload malicious software, or attempt unauthorized access to any part of our systems.

You must be at least 18 years old or have permission from a parent or legal guardian to place an order.

2. Products

As our arrangements are handcrafted using seasonal flowers, exact blooms and colours may vary depending on availability.

Where substitutions are necessary, we will replace unavailable flowers with blooms of similar style, colour palette, quality and value while preserving the overall design.

Product photographs are provided for illustration purposes and may differ slightly from the final arrangement.

3. Pricing

All prices are listed in Malaysian Ringgit (MYR).

We reserve the right to update prices, promotions, product availability and descriptions without prior notice.

4. Orders

Orders are only confirmed after payment has been successfully received.

We reserve the right to decline or cancel any order due to pricing errors, product availability, suspected fraud or other reasonable circumstances.

If payment has already been made for a cancelled order, a full refund will be issued.

5. Delivery

Delivery dates are estimates and may occasionally be affected by weather, traffic conditions, recipient availability or unforeseen circumstances.

Customers are responsible for providing complete and accurate delivery information.

Additional delivery charges may apply if redelivery is required due to incorrect recipient details or unsuccessful delivery attempts.

6. Intellectual Property

All website content including photographs, artwork, logos, branding, text and designs remain the property of Tableau Atelier or our licensors.

No content may be copied, reproduced or used without our written permission.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their content, privacy practices or services.

8. Limitation of Liability

To the maximum extent permitted by Malaysian law, Tableau Atelier shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Changes to these Terms

We may update these Terms from time to time. Changes become effective once published on this website.

11. Governing Law

These Terms are governed by the laws of Malaysia.

12. Contact

Questions regarding these Terms may be sent to:

Email: ask@tableauatelier.com